Saturday, 25 July 2020

Abbreviation in Curriculum

In my shop we have a process where one of the other instructional designers will review our course package before sending it to our Learning Standards Office for final approval.  The reference material for current course I am working on uses dozens of abbreviations and acronyms, which, when I sat through the course, confused the heck out of me.  If it confused me, what does it do to our learners?  If a learner has to stop and look up an abbreviation in the glossary during a class, they then miss one to two minutes of presentation.
When I revised the course, I eliminated nearly all of the abbreviations.  But when other developers now review the material, they constantly comment that items could abbreviated.  So I have been forced to clarify my method.
  • Abbreviations should be avoided in learner material unless it is commonly understood by the entire learner audience.  Examples would be ID instead if identification, or IED for improvised explosive device.
  • Abbreviations can be used in material that is addressed to the instructor such as laboratory or exercise guides, instructor related activity in the lesson plan, or testing instructions.
  • Abbreviations are not used in the portion of the lesson plan that instructor would read, to encourage instructors to not use the abbreviations.  Those abbreviations are common in their language as subject matter experts, but too much use simply can leave the learners behind.
  • All terms with abbreviations or acronyms will have the abbreviation or acronym introduced when the term is introduced, and it will be included in the glossary.
  • Defining abbreviations is not a valid test question because we do not use level 1 (knowledge) questions.  The abbreviation may be used in a higher level question as long as the use of the abbreviation is consistent with it's use in operational situations such as scenario questions.

Sunday, 19 July 2020

Simulator Training for Fire Battalion Chief

One of my passions is fire strategy from the incident command view.  Two of my class projects have dealt with training and communication for incident command.  I realize that most of my classmates relate more to classroom learning, but my field is much more hands-on, developing skills and critical thinking in life-threatening situations  So I would like to share this video from South Metro Fire that shows their incident command training simulator.  Then they show some actual scenario time, and the post-session debrief.

https://www.youtube.com/watch?v=uQMMbDSfjT4

One item they do not explain well is that the other fire companies (Eng 1, Ladder 1, etc.) are role played by other battalion chief students while one student is acting as the chief.  Since only one chief can be training at a time, it creates a "bottleneck" that limits training throughput.  By using other learners as role players, they are still engaged and learning, frequently by the mistakes of the student chief.

We do similar things in tactical training, having other trainees act as aggressors, victims, or crowds.  The worst thing is to have learners sitting around without being engaged during a bottleneck.  Idle hands will find trouble to get into.

Saturday, 18 July 2020

Isolation

Word of warning - this may be emotional for both of us.

One of the unspoken principles of this course is that we are social beings.  Most of us thrive in a social environment.  And social media has been working to keep some of us socialized because we cannot socialize in person.  My pastor has called it physically distance but spiritually close.  But what is the cost of this enforce isolation on those who cannot use social media to fulfill their need to socialize? I present two cases:

My father suffered from Parkinson's for the last four years, a degenerative disease that normally is a slow progression of loss of both physical and cognitive abilities.  In his case, I visited with him three times a week, taking him for a long walk, then sitting with him and either talking or simply asking him trivia questions that push him to use both recall and logic.  During that time, there was a very slow progression of the disease, but not too bad.  Then the quarantine hit and his living facility shut down all visits from family.  In about 100 days, he went from walking with a walker and minimal daily assistance to multiple falls, restriction to a wheel chair, and needing help with nearly all routine daily activities.  When he actually caught the virus and went to the hospital, they thought he also had dementia.  Although the cause of death was technically pneumonia cause by Covid, I atribute it as much to the isolation.

A man I work with served in the United States Marine Corp for 30 years, then retired to work for the Navy training sailors to use small arms, then developing and directing such training efforts.  He is what I would call computer functional; he can use some technology but learning new skills or applications is difficult.  With the quarantine protocols in place, we are working from our homes using whatever connection we have to our servers and email.  Well, his connection and computer is not able to constantly see connect to the servers and the normal applications we use to conduct daily work functions.  He can connect to our email through the external connection.  His response has been to drink...and last week he had to be taken to the hospital by one of our team.  His blood pressure was way high and he was incoherent.  After getting his BP under control, he has been moved to the psychiatric area for further treatment.  Without socialization and daily interaction, he has taken a different route.

As we discuss letting our schools reopen, we need to consider what the isolation is doing to younger children who do not have the option to socialize via media as teen and adults.  What is the impact of that on their mental development.  I have no answers but it is a major factor that must be considered.

Tuesday, 14 July 2020

Produsage - Concept



My project is to provide a place where employees of Spartan Investigations can share their experience and learn from the experiences of others within the company.  Spartan Investigations currently operates in three dispersed states conducting investigations, asset collections, bail agency enforcement, and personal protection.

My concept is an internal company blog, where the Spartan operators can share the incidents that taught them how to take the precautions they take now.  Some are as simple as allowing a captured person to have a smoke before transport to de-stress.  Another learned recently was the value of having a body camera and when to turn it on. These lessons, shared, help build the corporate knowledge base and hopefully prevent others from having to learn a lesson the hard way.  Additionally, it will move the organization into a more community growth concept, where operators can see what is happening in other parts of the company and communicate ideas, concepts and experiences.

If you have and thoughts on how to improve the concept, please comment.  If you have had an interesting experience with a security officer or private investigator that could be used as a learning experience, please let me have it as part of my start-up on this.

Saturday, 11 July 2020

6414 Blog Burn-out

I have been surprised at how few classmates have been blogging this week.  I'm feeling lonely because there is little new to read and very few comments out there.  Yeah...I'm struggling to stay engaged as well, but at the same time forcing myself to stay engaged stretches my mind.
I encourage all my classmates to try to keep up with this.  It is OUR community.

A Thread of Truth

Years ago, a good old Navy Chief taught me an excuse is a thin layer of reason wrapped around a lie.  It really stuck with me as it applied to telling the whole truth and doing your best work.  And this was before the Navy adopted the "Honor - Courage - Commitment" core value.
Some recent activity on Facebook seemed very similar to that same idea.  Two contacts from my Facebook community recently posted items on Facebook that others called out as being false stories.  In both cases, the story had that thread of truth but the totality was false.  One was the claim that Five Guys Burgers and Fries did not serve police officers.  The truth of the story was that a few employees at one franchise did refuse to serve the officers, but when contacted, the franchise owner closed the store, fire a couple employees and retrained all the rest.
The other story was that Weis supermarket employees were forbidden to wear or display the American flag at work as it was too controversial.  This was supposedly in response to the protests over the May 2020 killing of George Floyd, a Black man killed by a white police officer in Minneapolis. They said the display of political logos, slogans, and symbols on clothing — including employees’ protective face masks worn during the ongoing coronavirus pandemic — was even a fireable offense.  In reality, the company has had a uniform policy for associates that has not changed in 50 years:  Associates cannot wear logoed, messaged or symbolic items while working.
Lesson learned - if a story or post on Facebook makes you angry, it is very likely fake news with that small thread of truth.  So check your sources.

Wednesday, 8 July 2020

Social Media Content - Criminal Behaviors

First of all, let me state I am not lawyer or a law enforcement officer.  My background is writing curriculum for law enforcement and training as a security officer.  I serve as the director of ethics and professional development for an investigation and security firm.
This past weekend our security teams working on the oceanfront captured videos from two incidents.  The two incidents present very different issues to our security officers and the handling of the video reflects that.
The first incident was captured by the security officer's body camera.  The officer was standing outside between the front of the client's hotel and a walled-in outdoor pool.  Suddenly a young male came running around the corner and ran directly at the officer.  He threw a gun over the pool wall and ran right past the security officer so fast he left a basketball shoe behind.  There were no shots fired and no one was injured.  The gun actually sailed completely over the pool and landed in the street beyond, where one of our team secured it in place until the police arrived while the other stayed on property.
The video was made available to the police, then was shared within the company via the company's GroupMe two days later for training and awareness.  The question I would pose is what would be the ramifications if such a video was shared on normal social media?  Could it jeopardize due process in a court case or possibly prejudice a jury?  Would the person capturing the video be subject to criminal or civil consequences?
The second incident involved a fight where an woman used a word that got her beat up by another woman.  It occurred off the property our team was protecting, which under state law prevents us from interfering beyond observe and report.  The parties were separated by onlookers, and it seemed over, when the instigator used the same word to claim that she was beat down by five people.  The assaulter broke free and resumed the beat-down until they were again separated.  By the time police showed up, the assaulter and her friends were gone.  The instigator was still claiming there were five persons beating her but did not want to press charges.
Our officers were likely the best witnesses present and both spoke to the police.  One of our officers did record the incident on his phone but did not share it on social media.  I have seen it and it, like many others we have seen on social media, is really a case of the racially insensitive colliding with the racially over-sensitive.  But again, what are the liabilities if the video was shared on social media?  If either was further attacked as a result of the video content, would the person capturing and sharing the video have any liability?  And what would be the cost of defending yourself against such charges?
I definitely do not have the answers to these questions, but at the same time, do the people sharing videos like these even consider these questions?